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 Downtime - Disk failure		  New Topic  Reply to Topic
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Admin
ForumCo Administrator


Éire
4092 Posts
Posted - 04/01/2013 :  09:36:37  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
A disk containing all of the forums failed at about 6am this morning.

I am in the process of restoring all forums from backups.

I expect to be fully up and running in about an hour.
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.

allan
Starting Member



31 Posts
Posted - 04/01/2013 :  10:18:41  Show Profile  Visit allan's Homepage  Reply with Quote
We seem to have lost a few PMs and just one post - not bad considering.
http://symivisitor.forumco.com
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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 04/01/2013 :  10:26:31  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Backups were only 21 hours old and could have been up to a week old.
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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allan
Starting Member



31 Posts
Posted - 04/01/2013 :  10:31:35  Show Profile  Visit allan's Homepage  Reply with Quote
That was very lucky!
http://symivisitor.forumco.com
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CRAFT-Guy
Starting Member



37 Posts
Posted - 04/01/2013 :  13:54:49  Show Profile  Reply with Quote
One would think the use of RAID disk technology would preclude this type of catastrophic failure and loss of data.
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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 04/07/2013 :  16:20:09  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Depends on the type of RAID setup. We use backups of the databases themselves. These along with the db transaction logs usually allow a restore up to a particular point in time.
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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