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dg247
Starting Member


12 Posts

Posted - 05/18/2008 :  14:07:48  Show Profile  Reply with Quote
Hi,

Forums have three level of moderation.
Forum administrator
Administrator
Moderator

Q. What is the main difference between forum administrator and administrator?

One thing ironic is, even the administrator can shut down the forum, but the administrator cannot send an email to everyone in one go, only the super user(forum administrator) has the previlege to send a notification email to everyone.
Q. Can it be made possible for administrator to send a notification email to everyone in one go? If not for all, can this setting be done for a specific forum? Will really appreciate if this feature can be enabled.

Thanks!

Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 05/18/2008 :  15:26:27  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
There is a superadmin and normal admins. Superadmins can email all users but normal admins cannot. This cannot be changed.

We provide a list of all email addresses in the admin area. If you need anyone else to email them then you should provide them with the addresses.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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dg247
Starting Member



12 Posts

Posted - 05/18/2008 :  16:15:16  Show Profile  Reply with Quote
There is no benefit of list of email addresses. First,there is no option to download the list by normal admin and second, as a normal admin you cannot send an email to all at once, no admin will have time to pick and choose or copy and paste email ids to send an email.

The logic behind your forum privileges to admin is funny. There can only be one super admin and only that person can send an email to all. Normal admin have the right to shut forum (which they should not have) but cannot email everyone for any notification (which should be there)

That conclude the only difference between super admin and normal admin is of sending an email to all users, giving the notion as if the forum is being created for spamming purpose.

Q. How to inform about something to forum members, who haven't logged in the forum for a while?
Answer. If I am the super admin, either I've to each time login and send an email (which is not possible) or I have to share my login id or password with other admin, which is stupid.

OR create a whole new mailing list with yahoo/google groups etc. ..Double work.

At first, I liked the forum and was planning to opt for paid in and refer to other people. But, as for my requirements, if only one person can send notifications I seriously doubt its use and the whole idea of creating a forum without the admins being able to utilize the mailing list lies flat.

I think before, I try and increase user base I will have to switch.
If can you provide some solution to my problem, it will be helpful.

Thanks!

quote:
Originally posted by Admin

There is a superadmin and normal admins. Superadmins can email all users but normal admins cannot. This cannot be changed.

We provide a list of all email addresses in the admin area. If you need anyone else to email them then you should provide them with the addresses.

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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 05/18/2008 :  16:25:32  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
The primary function of the forum is to discuss topics on the forum, not a mailing list. While there is a need for email within any forum, only certain members should have control over it. There is no need for a normal admin to email members when the superadmin can. If a normal admin needs to send an email to all of the forum members they should forward it to the superadmin. If you need to have more than one person emailing all of your members regurlarly then setup a mailing list for this purpose.

It is very rare that you would ever need more than one admin. Second or third admins should only be temporary in nature.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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