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Admin
ForumCo Administrator

Éire
4092 Posts

Posted - 12/03/2002 : 20:19:08

Because I have no new information. I'm still waiting for the new host to tell me when the second server will be ready.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.

UserName
Starting Member

14 Posts

Posted - 12/03/2002 : 22:52:33

how much longer Padric?

Admin
ForumCo Administrator

Éire
4092 Posts

Posted - 12/04/2002 : 03:17:15

This is all I got from the new host.

quote:
We\'re in the process of re-ip\'ing our network so your order should not be much longer. Thanks for yur patience.

We could stay where we are?

WillieW
Starting Member

32 Posts

Posted - 12/04/2002 : 05:04:04

[Edited for stating the bleedin' obvious]

I think we'd all like whatever host can get the forums back up as quickly as possible and as reliably as can be for the future.

-- WillieW
http://corruptedmetal.cjb.net
http://clubhousechat.cjb.net
http://irishwriter.cjb.net

Edited by - WillieW on 12/04/2002 05:06:05

Admin
ForumCo Administrator

Éire
4092 Posts

Posted - 12/04/2002 : 05:06:34

I won't know until lunchtime today as its the middle of the night where ECUI are.
I've cancelled the server with the new host. Now that the problem has been identified hopefully it won't take too much longer.

WillieW
Starting Member

32 Posts

Posted - 12/04/2002 : 05:11:12

Thanks Padraic. If you could continue to keep us informed as each step is taken it will help relieve some of our frustrations.

-- WillieW
http://corruptedmetal.cjb.net
http://clubhousechat.cjb.net
http://irishwriter.cjb.net

Jan
New Member

United Kingdom
67 Posts

Posted - 12/04/2002 : 06:53:15

Yes, I appreciate being 'kept in the loop' even if there isn't much news. Thank you Padraic.

Jan
Unofficial Steve Perry Fan Club Message Centre

Edited by - Jan on 12/04/2002 06:53:47

Sheila
Starting Member

19 Posts

Posted - 12/04/2002 : 07:36:24

Admin
ForumCo Administrator
Éire
314 Posts
Posted - 12/03/2002 : 20:19:08
--------------------------------------------------------------------------------

Because I have no new information. I'm still waiting for the new host to tell me when the second server will be ready.

--------------------------------------------------------------------------------
Padraic,

ForumCo Support

Padraic

That isn't true, we were all promised Monday at the latest and then Monday came and went with no update. If you can't stick to your own promises (for whatever reason) the least you can do is let us know in good time that a deadline won't be met rather than telling us nothing and then responding to complaints.

Sheila

Edited by - Sheila on 12/04/2002 07:37:23

Admin
ForumCo Administrator

Éire
4092 Posts

Posted - 12/04/2002 : 07:43:21

To quote WillieW......

quote:
How did "My best guess is Monday" turn into a "promise of Monday at the latest"?

Jan
New Member

United Kingdom
67 Posts

Posted - 12/04/2002 : 08:04:39

Well actually, you quoted Monday as the You must be logged in to see this link. Padraic, which is how I infer we all came to that conclusion.

However, please just keep us informed. No news is definitely not good news in this instance!!!!

Jan
Unofficial Steve Perry Fan Club Message Centre

Admin
ForumCo Administrator

Éire
4092 Posts

Posted - 12/04/2002 : 08:19:10

Fair enough.

One thing I can guarantee is that I'm not going to stop until the forums are back online even if it takes months (it won't). I cannot just let ForumCo die after almost three years work, even if I have no customers left.

Admin
ForumCo Administrator

Éire
4092 Posts

Posted - 12/04/2002 : 09:01:44

I've asked ECUI to reinstall Windows and Sql Server on the database server. Its not known how long it will take but they usually get around to it within 24 hours.

WillieW
Starting Member

32 Posts

Posted - 12/04/2002 : 09:18:43

Here's your inevitable "How long is a piece of string?" question...

Assuming they reinstall the software on the server within a day or so, what is the next procedure and what ballpark figure can you give us on how long this step will take?

-- WillieW
http://corruptedmetal.cjb.net
http://clubhousechat.cjb.net
http://irishwriter.cjb.net

WillieW
Starting Member

32 Posts

Posted - 12/04/2002 : 09:23:59

And while I think of it, (if it's not a market sensitive question you'd prefer not to answer), how many forums have been affected by the recent difficulties?

-- WillieW
http://corruptedmetal.cjb.net
http://clubhousechat.cjb.net
http://irishwriter.cjb.net

Admin
ForumCo Administrator

Éire
4092 Posts

Posted - 12/04/2002 : 09:26:37

All forums have been affected. About 600-700 I think.

If they reinstall everything by tomorrow it might only take a day or two to get everything back to normal after that. Assuming I can contact Microsoft Tech Support and that nothing else goes wrong. Touch wood.

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