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stixbri
Starting Member


United Kingdom
20 Posts

Posted - 09/20/2005 :  14:12:14  Show Profile Send stixbri a Private Message  Reply with Quote

Has there been a problem logging onto forums ? For the last hour everytime I've tried to logon to the Derby RFC forum the message saying 'thankyou for logging on' came up but then looking at members online it showed 'none' and I could not post.

In the last minute things have now righted themselves and I can now logon.

Cheers,

Brian

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Katie May
Junior Member



204 Posts

Posted - 09/20/2005 :  15:08:46  Show Profile Send Katie May a Private Message  Reply with Quote
I'm having problems logging on to my forum as well. The page won't load. Anything going on??

Regards,
Kathy
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 09/20/2005 :  15:43:04  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Yes there is. A simple restart will fix it. Sorry for the inconvenience and thanks for bringing it to my attention.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 09/20/2005 :  15:43:54  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Back now.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Katie May
Junior Member



204 Posts

Posted - 09/20/2005 :  15:50:39  Show Profile Send Katie May a Private Message  Reply with Quote
Thanks Padraic!
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 09/20/2005 :  16:01:26  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
It happened once before, 27 days ago. Think I may know the culprit.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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stixbri
Starting Member



United Kingdom
20 Posts

Posted - 09/20/2005 :  18:00:18  Show Profile Send stixbri a Private Message  Reply with Quote
The problem has occured again, cannot logon to my Forum yet the message says 'you logged on successfully'.

Problem occurred 23:58hrs GMT here in the UK.

Regards,

Brian

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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 09/20/2005 :  18:06:26  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
It hasn't occurred again.

Are you sure you're using the correct password? Is the time, date & year set correctly on your computer?

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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stixbri
Starting Member



United Kingdom
20 Posts

Posted - 09/20/2005 :  18:10:15  Show Profile Send stixbri a Private Message  Reply with Quote
Definitely happened to me, I've just tried it again - message says that you've logged on but Forum shows no members online. As I logon to the Forum everyday I'm assuming that my computer is ok.

Currently here in the UK my PC says that it's 00:09hrs 21st September 2005.
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stixbri
Starting Member



United Kingdom
20 Posts

Posted - 09/20/2005 :  18:20:15  Show Profile Send stixbri a Private Message  Reply with Quote
Padraic,

I've just tried rebooting the PC and tried to go onto the Forum but it's still showing no members online despite saying that I have logged on successfully.

Hope you can help.

Cheers,

Brian

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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 09/20/2005 :  18:25:31  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Your forum is showing you as a guest which means that you are not logged in. This forum is running the exect same code as yours so its not a software problem on our end (you can login here).

Are you running a firewall which is blocking the cookie? Is Internet Explorer or whatever browser you are using blocking the cookie?

You're using some strange javascript to redirect to the forum on your homepage. Does the problem happen if you try it by going here directly?
You must be logged in to see this link.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 09/20/2005 :  18:27:22  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Actually, try this.

Go here - You must be logged in to see this link.

Click "Delete cookies" near the top right and try to login.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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stixbri
Starting Member



United Kingdom
20 Posts

Posted - 09/20/2005 :  18:29:04  Show Profile Send stixbri a Private Message  Reply with Quote
I've just tried the direct link that you've put in your post and I can logon ok to the Forum.

What do you think I need to do to sort it so that I can logon as normal ?

Cheers,
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stixbri
Starting Member



United Kingdom
20 Posts

Posted - 09/20/2005 :  18:30:31  Show Profile Send stixbri a Private Message  Reply with Quote
The direct link that i tried was from your previous post, not the one regarding cookies.
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stixbri
Starting Member



United Kingdom
20 Posts

Posted - 09/20/2005 :  18:38:47  Show Profile Send stixbri a Private Message  Reply with Quote
Padraic,

I think I've sorted it now from my end - I've made the forum web address a trusted site with Internet Explorer and once I did that I can now logon to the Forum ok.

I'd assumed that the problem was at your end from the earlier posts but all now seems well.

Thanks for the quick responses

Cheers,

Brian

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