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TaShane
Starting Member

20 Posts
Posted - 04/06/2004 :  23:33:07  Show Profile Send TaShane a Private Message  Reply with Quote
At the end of the current billing cycle, we want to cancel our board we bay for ($9.95/month option) what do we need to do? Thanks!

Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 04/07/2004 :  04:07:59  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Login to your WorldPay account here - You must be logged in to see this link. and select cancel.

If you have forgotton your username & password you can retrieve them.

If you still cannot do it, forward one of the Worldpay emails you get every month to info@forumco.com and request that I cancel the account.
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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TaShane
Starting Member

20 Posts
Posted - 04/12/2004 :  02:44:57  Show Profile Send TaShane a Private Message  Reply with Quote
Ok, I tried what you said but I have a small problem:
I can not get my World Pay login info because I do not have the account number (???) and I did not receive an email fro the from the last payment they debited.
Thanks for your help!
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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 04/12/2004 :  10:55:23  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Email me the following;

Board url
Admin password

and request a cancel.
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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