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Dr Chou En Ginsberg
New Member


United Kingdom
96 Posts

Posted - 04/21/2007 :  01:24:38  Show Profile  Reply with Quote
Until the day before yesterday I received notification email to all the posts made on my forum (by design as I am trying to moderate the forums on an ongoing basis). Now I do not get any notification emails at all.

I have checked subscription status and that is all as should be.

Another issue is that the authorisation/verification email to pending posters are not sent out and I do not want to have to approve members manually. Again I have checked the set-up and that is as it should be.

Emails sent to individual members are not sent to the member even when the pop-up window advises that the email has been sent.

My forum: You must be logged in to see this link.

Edited by - Dr Chou En Ginsberg on 05/18/2007 08:56:24

Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 06/06/2007 :  12:26:59  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
If you are a moderator you will not receive emails from the board at all.

The authorisation email is being sent. Ask your users to check their bulk email folder.

quote:
Emails sent to individual members are not sent to the member even when the pop-up window advises that the email has been sent.


This is by design. If they have less than 10 posts you will receive an email telling you that a member with less than 10 posts is trying to email your users. Its to prevent spam, mainly Nigerian 419 advance fee fraud.

Padraic,

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Dr Chou En Ginsberg
New Member



United Kingdom
96 Posts

Posted - 06/06/2007 :  12:31:39  Show Profile  Reply with Quote
I am not subscribed as moderator but as a poster. These are subscription emails.
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 06/06/2007 :  12:33:22  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
What user account on your board are you expecting emails on ?

Padraic,

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Dr Chou En Ginsberg
New Member



United Kingdom
96 Posts

Posted - 06/06/2007 :  12:37:52  Show Profile  Reply with Quote
Miriam Binder
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 06/06/2007 :  13:39:28  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Try it now by posting with another account.

Padraic,

ForumCo Support
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Dr Chou En Ginsberg
New Member



United Kingdom
96 Posts

Posted - 06/06/2007 :  13:57:22  Show Profile  Reply with Quote
Thank you very muchly Padraic ... it seems to be working now.
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 06/06/2007 :  14:04:35  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
You didn't have it set up correctly. For categories you must set category level subscriptions, etc

Padraic,

ForumCo Support
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Dr Chou En Ginsberg
New Member



United Kingdom
96 Posts

Posted - 06/06/2007 :  14:29:51  Show Profile  Reply with Quote
Oh, I see ... that's is odd because it used to work fine. Still, never mind ... the main thing is that it is working now. Thank you again Padraic.
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 06/06/2007 :  14:33:19  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Should be faster now also.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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