ForumCo Support Forums
ForumCo Support Forums
Home | Profile | Register | Active Topics | Active Polls | Members | Private Messages | Search | FAQ
Username:
 Password:
Save Password
Forgot your Password?

 All Forums
 ForumCo Support Boards
 Free Forum Support
 Private Messages		  New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

anthonygatto
Starting Member


19 Posts
Posted - 09/17/2006 :  18:17:18  Show Profile  Reply with Quote
Hello,

My forum is You must be logged in to see this link. . When I or my members try to send PM I get a message that says:

Send an E-MAIL Message

There Was A Problem With Your E-mail

Your message is too long. You Must enter a shorter message


Go Back To Enter Data
--------------------

This happens even if the message is just 2 lines. Any suggestions what this could be. Thanks.

A.G.

P.S. This is a great service.

Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 09/18/2006 :  12:35:03  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Its an honour Mr. Gatto.

That error shouldn't affect PM's, it should be raised when a member tries to email another member.
Do you know if its caused when you try to email a user from the profile page, topic page or send to a friend ?

It was one of a few measures introduced recently to prevent all the 419 advanced free fraud. Something similar
will be introduced for private messages in the future. There may be a bug or two which will need to be addressed
so any further info you have would be helpful in tracking it down.
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
Go to Top of Page

anthonygatto
Starting Member



19 Posts
Posted - 09/18/2006 :  19:51:10  Show Profile  Reply with Quote
Hello again,

It happens when I click on a members name and the little pop-up window appears on the left. So I guess it would be when it comes from their profile page. For the "Private Messages", everything is working fine. My forum moderator has the same trouble, and we are just trying to figure it out. Thanks!

A.G.
Go to Top of Page

Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 09/19/2006 :  04:27:08  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Its actually working as it should. You should have received a test email from this board. I'll increase the character count to 300 and try to include a javascript style checker which decrements a visible number on that page so you know how many characters are left while you type.
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
Go to Top of Page

anthonygatto
Starting Member



19 Posts
Posted - 09/19/2006 :  09:38:45  Show Profile  Reply with Quote
Hey... that was fast. Thank you so much for your help, it is greatly appreciated!

A.G.
Go to Top of Page

Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 09/21/2006 :  18:15:34  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Ok. I've added the counter and increased the character to 300. Is 300 sufficient?
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
ForumCo Support Forums © 2000 - 2010 ForumCo.com Go To Top Of Page
This page was generated in 0.12 seconds. Snitz Forums 2000
RSS Feed 1 RSS Feed 2
Powered by ForumCo 2000-2008
TOS - AUP - URA - Privacy Policy