ForumCo Support Forums
ForumCo Support Forums
Home | Profile | Register | Active Topics | Active Polls | Members | Private Messages | Search | FAQ
Username:
 Password:
Save Password
Forgot your Password?

 All Forums
 ForumCo Support Boards
 Free Forum Support
 Threatening Trolls		  New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

southernkungfu
Starting Member


3 Posts
Posted - 02/27/2006 :  16:57:54  Show Profile  Visit southernkungfu's Homepage  Reply with Quote
Just a couple of questions as I'm new to the Forum Admin scene.

I have only one troll who was harmless for a while until he picked a battle with one of my female members. He has PM'd me and stated his desire for her to experience bodily harm. He may be just full of it but the fact is he knows where she is and we don't know anything about him. I have locked his username and he just pops up as someone else. He does not have a static IP address and if he did is there any tool for us to block out by IP?

So here are my questions:

1. With regard to the threat is there an agency or someon I need to report him to? He may be full of crap but in this day and age if the woman turns up shot somewhere I'll feel very responsible for not having at least taken some measure.
2. Can we block out a person by IP address?
3. Do we have any other means of banning trolls from our forums?

I know there are going to be those that always come on to bust chops and that's not a problem but when they threaten my other active members it's really a bit of a problem.

On the same guy - can we limit how long after a post one can edit their post. This guy will go back hours/days later and change his conversation to make people look crazy!

Thanks for any help you can offer.
DJ Caldwell

Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 02/27/2006 :  18:40:02  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Email me a link to his most recent posts - helpdesk at forumco dot com

It is common practice for ISP to have terms of service which forbid harrassment, etc. of other people on the internet. Once you have his i.p. address I would report it to his ISP. I would also give the woman the details also so that she can report him to who ever she believes is appropriate. It is fully within the ISP's capability to report him to the police in whatever country they are. Supply as much evidence as you can. I will be making a complaint also.

The best way to deal with trolls is to approve all new members yourself. Lock anyone's account who gets out of hand. Its really easy to get around an i.p. ban. You cannot time delay post editing either.

As a first step, email me the link to his posts.
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
Go to Top of Page

southernkungfu
Starting Member



3 Posts
Posted - 02/27/2006 :  21:25:46  Show Profile  Visit southernkungfu's Homepage  Reply with Quote
Will do thanks.
DJ Caldwell
Go to Top of Page

southernkungfu
Starting Member



3 Posts
Posted - 03/01/2006 :  10:42:26  Show Profile  Visit southernkungfu's Homepage  Reply with Quote
Thank you for your help. Just to update this has been resolved. As it turned out the person's mother e-mailed me he is someone with some mental disabilities and is getting help but gets out of control w/ communications sometimes. I spoke with both him and the mother on the phone yesterday. He IS off the forum and will not be returning.

Thank you for your advice. Hopefully, I won't have this situation again.
DJ Caldwell
Go to Top of Page

Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 03/01/2006 :  10:48:21  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Glad you got it resolved. Its a prime example of how you can never know who you are dealing with on the internet.
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
ForumCo Support Forums © 2000 - 2010 ForumCo.com Go To Top Of Page
This page was generated in 0.19 seconds. Snitz Forums 2000
RSS Feed 1 RSS Feed 2
Powered by ForumCo 2000-2008
TOS - AUP - URA - Privacy Policy