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Katie May
Junior Member



204 Posts
Posted - 02/20/2006 :  08:24:27  Show Profile Send Katie May a Private Message  Reply with Quote
Seems to be much better this morning. Hope it lasts!! :)
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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 02/20/2006 :  09:07:47  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
I think everyone would agree that it isn't normal. I'll keep monitoring the situation as I have been all weekend.
Padraic,

ForumCo Support
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Cathy K
New Member



96 Posts
Posted - 02/20/2006 :  09:54:07  Show Profile  Visit Cathy K's Homepage Send Cathy K a Private Message  Reply with Quote
Okay - I've tried accessing one of my forums at a different location than I've been at all weekend - I turned on the timer on the forum so that I could get the time it took to load the page -

This is on the Jimmy Osmond forum for the home page on the forum:
This page was generated in 111.2 seconds

On the forumco support forum homepage it took 17.84 seconds
On the topic page it took 12.77 seconds
To load this page it took 66.82 seconds
http://jimmyosmond.forumco.com/
http://osmond.forumco.com/
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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 02/20/2006 :  10:01:17  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
This is what I get

I'll be banning the robot in about 30 minutes but I'm not 100% sure that it will fix your problem. Were you able to do the traceroute ?
Padraic,

ForumCo Support
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Cathy K
New Member



96 Posts
Posted - 02/20/2006 :  10:38:04  Show Profile  Visit Cathy K's Homepage Send Cathy K a Private Message  Reply with Quote
I've just tried it again and this is what I got :

Jimmy Osmond Discussion Forum © Copyright 2002 ForumCo.com

This page was generated in 85.14 seconds. Snitz Forums 2000

I downloaded the link you supplied but don't know how to do what you are wanting...
http://jimmyosmond.forumco.com/
http://osmond.forumco.com/
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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 02/20/2006 :  10:51:31  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
I've banned the robot. It will take a few minutes for it to kick in.
Padraic,

ForumCo Support
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Cathy K
New Member



96 Posts
Posted - 02/20/2006 :  11:15:27  Show Profile  Visit Cathy K's Homepage Send Cathy K a Private Message  Reply with Quote
Wonderful! Everything seems to be back to normal now - I can access both forums with no delays -
http://jimmyosmond.forumco.com/
http://osmond.forumco.com/
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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 02/20/2006 :  11:20:20  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
I'm not convinced it was the robot alone but I'll keep monitoring. Its strange that I didn't see delays worth talking about (seven seconds at most). I'm in Ireland, you're in Atlanta, the servers are in Texas. You would think that if anyone was going to see delays it would be me?
Padraic,

ForumCo Support
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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 02/20/2006 :  11:20:37  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Keep me updated.
Padraic,

ForumCo Support
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Cathy K
New Member



96 Posts
Posted - 02/20/2006 :  11:22:33  Show Profile  Visit Cathy K's Homepage Send Cathy K a Private Message  Reply with Quote
Actually, I'm also in Texas - I don't understand why I was getting the delays but my forum users were too - everything seems to be fine now - and will check periodically throughout the day.
http://jimmyosmond.forumco.com/
http://osmond.forumco.com/
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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 02/20/2006 :  11:34:53  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
I'm glad that its working for you now. I apologise if it seemed like I wasn't concerned earlier, I can assure you that I am always concerned if something isn't working properly. It doesn't do me any good not to be. The last thing I need is forums which are unusable.
Padraic,

ForumCo Support
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Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 02/20/2006 :  13:22:45  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Still ok? Forums seem fine to me.
Padraic,

ForumCo Support
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Cathy K
New Member



96 Posts
Posted - 02/21/2006 :  12:37:00  Show Profile  Visit Cathy K's Homepage Send Cathy K a Private Message  Reply with Quote
Padraic - Yes, everything still seems fine on both forums - the forum users have also commented that things are much better now, so whatever you did, it worked. Thanks for your help with everything. :)
http://jimmyosmond.forumco.com/
http://osmond.forumco.com/
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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 02/22/2006 :  13:41:50  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
I've made a change to the firewall today to see if it will help with Firefox users getting banned for minor infractions. If you notice anything, let me know.
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
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