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Katie May
Junior Member


204 Posts

Posted - 02/12/2006 :  09:10:35  Show Profile Send Katie May a Private Message  Reply with Quote
I am trying to upload some images to the admin area and keep getting this error message.

The page cannot be displayed
There is a problem with the page you are trying to reach and it cannot be displayed.

--------------------------------------------------------------------------------

Please try the following:

Open the perryville1.forumco.com home page, and then look for links to the information you want.
Click the Refresh button, or try again later.

Click Search to look for information on the Internet.
You can also see a list of related sites.




HTTP 500 - Internal server error
Internet Explorer


Any suggestions?

Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 02/12/2006 :  15:20:27  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Email the images to info at forumco.com

Zip them first.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Katie May
Junior Member



204 Posts

Posted - 02/12/2006 :  16:54:52  Show Profile Send Katie May a Private Message  Reply with Quote
Ugh,is there no way I can do this myself????
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 02/13/2006 :  07:31:19  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
You should be able but its hard for me to know exactly whats going wrong without seeing the files. There are a number of things which could be going wrong.

If you cannot email them to me, try uploading them one at a time to see if a particular image is causing the problem.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Katie May
Junior Member



204 Posts

Posted - 02/13/2006 :  08:00:29  Show Profile Send Katie May a Private Message  Reply with Quote
Did that and I get that error with everyone of them. :(
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Admin
ForumCo Administrator



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4092 Posts

Posted - 02/13/2006 :  08:03:58  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
What size are they ? Are they jpg, gif, bmp 's ?

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Katie May
Junior Member



204 Posts

Posted - 02/13/2006 :  10:53:42  Show Profile Send Katie May a Private Message  Reply with Quote
They are gif's, 64 by 64 in size, they are not to big, used that size before.
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Admin
ForumCo Administrator



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4092 Posts

Posted - 02/13/2006 :  12:24:04  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Size as in filesize. they must be less than 3kb.

Try this;

1. Open Internet Explorer
2. Click Tools >> Internet Options >> Advanced Tab (Top Right)
3. Uncheck "Show firendly http error messages"
4. Click OK

Try to upload an image again. If something goes wrong it should give you a detailed error message.
Post it here.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Katie May
Junior Member



204 Posts

Posted - 02/13/2006 :  20:05:29  Show Profile Send Katie May a Private Message  Reply with Quote
Did it and now I get this message.

Persits.Upload.1 error '800a0008'

At least one of the uploaded files exceeds the maximum allowed size.

/upload17.asp, line 27


However, all the images to be uploaded are the same size on the board already.

Edited by - Katie May on 02/13/2006 20:07:08
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Admin
ForumCo Administrator



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4092 Posts

Posted - 02/14/2006 :  07:55:47  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Can you email me the image that generated that error ?

Padraic,

ForumCo Support
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Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 03/03/2006 :  16:00:23  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Found out the cause. Let me know if it isn't fixed.

Padraic,

ForumCo Support
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Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
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Katie May
Junior Member



204 Posts

Posted - 03/06/2006 :  13:25:54  Show Profile Send Katie May a Private Message  Reply with Quote
Still the same Padraic, sorry. BTW, waiting a minute inbetween posts is a pain. I know it's for flood control but I forget you have to wait and then my message is gone that I wanted to post. I have my forum set to 30 secs.
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Admin
ForumCo Administrator



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4092 Posts

Posted - 03/07/2006 :  17:38:56  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
You can turn off flood control if you want. Its not such an issue now that CAPTCHA has be implemented.

Can you email me some of the images causing the problem ?

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Katie May
Junior Member



204 Posts

Posted - 03/09/2006 :  13:43:53  Show Profile Send Katie May a Private Message  Reply with Quote
This is one of my icons that I currently use on my forum.
I don't want to replace this one but a few that are the same size.
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 03/09/2006 :  16:07:35  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
That particular image has a two sizes;

1. 64x64 (length by width)
2. 2177 bytes (file size)

Its the second size (in bytes) thats the problem. Its clear from the error message;

Persits.Upload.1 error '800a0008'

At least one of the uploaded files exceeds the maximum allowed size.

/upload17.asp, line 27

I can't tell which image is causing the problem unless you send them to me.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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