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Romayne
Starting Member

United Kingdom
24 Posts
Posted - 12/26/2002 :  18:43:12  Show Profile  Visit Romayne's Homepage Send Romayne a Private Message

Just found an interesting thing. To my knowledge we, as administrators have no access to the passwords generated for members? How come then (on the registration page) joining members are advised to email us if they've lost their p/w?? Are we just supposed to refer them to the Lost password link or do we have some other method of dealing with this?

Thanks
Romayne
Seize life by the throat and strangle it!

http://www.fmsni.freeserve.co.uk

Richard
ForumCo Moderator

USA
124 Posts
Posted - 12/26/2002 :  19:29:09  Show Profile Send Richard a Private Message
you can change their password for them and then e-mail them the new password. Or you can direct them to the lost password link.
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Romayne
Starting Member

United Kingdom
24 Posts
Posted - 12/27/2002 :  13:50:43  Show Profile  Visit Romayne's Homepage Send Romayne a Private Message
quote:
Originally posted by Richard

you can change their password for them....

Okay Richard - can you provide me with a bit more info on this one - how do I go about accessing passwords and/or changing them? Haven't seen anything related to this on the FAQ - or am I missing it perhaps.

Thanks
Romayne
Seize life by the throat and strangle it!

http://www.fmsni.freeserve.co.uk
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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 12/27/2002 :  14:24:02  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message
Goto the members page. On the right click the pencil icon to edit the member in question.
You may enter a new password for the member when editing their profile. Email them the new password to gain access.

Also, they will be automatically given a new password if their email address is changed.
Padraic,

ForumCo Support
www.forumco.com

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Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Romayne
Starting Member

United Kingdom
24 Posts
Posted - 12/27/2002 :  14:30:11  Show Profile  Visit Romayne's Homepage Send Romayne a Private Message
Thanks - got that one sorted. Just surprised as I'd checked in there before, but for some reason at the time couldn't find a P/W for the member in question who'd had a problem registering. But I think I've sorted her out now hopefully.

Romayne
Seize life by the throat and strangle it!

http://www.fmsni.freeserve.co.uk
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