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JTS
New Member

USA
62 Posts

Posted - 11/24/2002 :  01:13:44  Show Profile  Visit JTS's Homepage Send JTS a Private Message
Has anyone else's forums been down for 8+ hours on 11/23????????

http://www.forumco.com/journeytoserenity/default.asp
"If you keep saying things are going to be bad - You stand a good chance of becoming a Prophet!"

Jan
New Member

United Kingdom
67 Posts

Posted - 11/24/2002 :  02:45:34  Show Profile  Visit Jan's Homepage  Send Jan a Yahoo! Message Send Jan a Private Message
Yes, my forum has been down, and remains down. I'm hoping that this is the downtime which Padraic mentioned as being while they fix the problem.

Jan
Unofficial Steve Perry Fan Club Message Centre

Edited by - Jan on 11/24/2002 02:47:11
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n/a
deleted

8 Posts

Posted - 11/24/2002 :  10:13:37  Show Profile Send n/a a Private Message
Mine has been going down quite a bit lately, last weekend and now this weekend again. Its getting ridiculous now. Mine is a paid forum, not free. Might move somewhere else.

Edited by - n/a on 11/24/2002 10:16:34
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Jan
New Member

United Kingdom
67 Posts

Posted - 11/24/2002 :  11:03:33  Show Profile  Visit Jan's Homepage  Send Jan a Yahoo! Message Send Jan a Private Message
Yes, mine is a paid forum too. I don't want the upheaval of moving all my guests though, so I am trying to be patient while this is fixed. Do we have an ETA on that, Padraic?

Jan
Unofficial Steve Perry Fan Club Message Centre
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teamfocus
New Member

64 Posts

Posted - 11/24/2002 :  12:25:16  Show Profile  Visit teamfocus's Homepage Send teamfocus a Private Message
Mines down also. I'm losing members and revenue. This is not good!

Rick
Administrator
www.teamfocus.us
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 11/24/2002 :  12:40:09  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message
Microsoft UK are looking into it. They don't work weekends but it should be fixed sometime during the week.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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BIG Sean Madigan
ForumCo Contributer



100 Posts

Posted - 11/24/2002 :  17:09:22  Show Profile  Visit BIG Sean Madigan's Homepage Send BIG Sean Madigan a Private Message
Hi all,

Not complaining...just letting you know that mine is down as well. I don't know if everybody is down or just certain forums. Mine is You must be logged in to see this link.

Forum: http://bigjkd.forumco.com
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 11/24/2002 :  17:32:44  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message
It should be back now.

Padraic,

ForumCo Support
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UserName
Starting Member

14 Posts

Posted - 11/24/2002 :  17:33:32  Show Profile Send UserName a Private Message
mine is down and comming up with an error HTTP/1.1 404 Object Not Found
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Jan
New Member

United Kingdom
67 Posts

Posted - 11/24/2002 :  17:33:33  Show Profile  Visit Jan's Homepage  Send Jan a Yahoo! Message Send Jan a Private Message
I think it must be everyone. Mine came back for an hour or two and is once again unavailable. The announcement said that the problem was "contained" but we seem to have been down longer than ever today.

Do you have any further status reports or information that I can pass onto my visitors, Padraic?

Jan
Unofficial Steve Perry Fan Club Message Centre
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 11/24/2002 :  17:38:12  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message
I took 5 forums that were causing the problem offline earlier today. I thought that would stop the downtime. I'm going through the logs to see what caused this one.

Padraic,

ForumCo Support
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UserName
Starting Member

14 Posts

Posted - 11/24/2002 :  17:38:57  Show Profile Send UserName a Private Message
quote:
Originally posted by UserName

mine is down and comming up with an error HTTP/1.1 404 Object Not Found



actually - the full URL You must be logged in to see this link. works. its only when i use You must be logged in to see this link. it doesnt.
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 11/24/2002 :  17:49:43  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message
They both work now.

The error messages you receive mean absolutely nothing. The server behaves erratically when it happens.

Padraic,

ForumCo Support
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 11/24/2002 :  18:12:55  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message
For the rest of the evening there will be some downtime while I install some server hotfixes. It should last only a few minutes when I restart the server.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
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Sheila
Starting Member

19 Posts

Posted - 11/24/2002 :  19:13:56  Show Profile  Visit Sheila's Homepage Send Sheila a Private Message
My forum was down yesterday, it appeared to be OK at c 8pm GMT but is down now.

One of the other forums I go on (Sugarlite) was down yesterday and at 8pm and is still down now. It says that there is an alternative board to use in the meantime, I tried it earlier and it just contained a welcome message from snitz which would be very confusing for anyone other than an administrator. Just now I couldn't get onto the alternative forum either.

In addition, I haven't had any email warning of what is happening and I don't think it is too much to ask that one email is sent out beforehand to let everyone know when forums are being taken down. I don't want to keep checking on here daily just in case there is going to be downtime.

It would be good customer relations Padraic.

Sheila

Edited by - Sheila on 11/24/2002 19:16:19
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 11/24/2002 :  19:25:45  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message
I notified the admin of that board by email that I had to take the board offline and that a temporary one was setup in the meantime.

If I knew when there was going to be extended downtime I would prevent it. The problem is that the server shuts down whenever it feels like it. 5 forums kept showing up in the database logs when it happened, thats why I took those offline.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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