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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 11/21/2002 :  08:35:56  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message
We've never had a week like this before. In over two years the only real downtime was when a Cable & Wireless guy cut a cable by accident and fried some equipment where our server is hosted. There was about 24-48 hours downtime (can't remember exactly).

This time its a problem with the database server (a bug I think). Microsoft Tech Support in the UK is looking into it as we speak.
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Quixter
Starting Member

20 Posts
Posted - 11/21/2002 :  09:32:53  Show Profile Send Quixter a Private Message
Great to hear. We are very happy with how the forums are set up.The down time just worried us alittle. Thanks for the quick reply.
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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 11/21/2002 :  09:53:19  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message
The main thing is that the databases survive the crisis. They can always be moved to another database server if the problem cannot be fixed on the current one.
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Darkastronomer
Starting Member

2 Posts
Posted - 11/22/2002 :  13:52:58  Show Profile  Visit Darkastronomer's Homepage Send Darkastronomer a Private Message
Good luck to you Padraic and to all of us!

We are just a collection of random humans, but if anyone else is like me, my forumco forum is the first place I check when I sign on. It is really a community.
We are bereft...there is a big hole in my online life without my beloved forum and I know pretty much everyone else affected feels the same way.

I like forumco because it is clean and easy to configure. I love the short URL too...almost no one offers that. And maybe it's just me, but I like it that it is hosted in Ireland.

GOOD LUCK to you Padraic and ALL who are working on the problem. I'm sure you'll get it fixed and we'll be back better than ever. Better safe than sorry.

Be assured that there will be worldwide rejoicing when the forums come back.
Listen carefully then and you'll be able to hear us hollering: "Hoo rah"!

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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 11/22/2002 :  13:56:29  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message
Thanks, the paid ones will be back soon.

Its actually hosted in Orlando, Florida but I'm in Ireland.
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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vincewo
Starting Member

9 Posts
Posted - 11/23/2002 :  20:35:07  Show Profile Send vincewo a Private Message
Padraic,

An update. At present I can access the start page of the set of forums that I frequent (i.e. Morgana's), but cannot access any specific forums within it. Browser just hangs. Ongoing maintenance work, I presume(?)

My last attempt ended up with browser message:

"Microsoft OLE DB Provider for SQL Server error '80004005'
[DBNETLIB][ConnectionOpen (PreLoginHandshake()).]General network error. Check your network documentation.
/morgana/inc_header.asp, line 114"

Regards

The V.
(Vince)
Edited by - vincewo on 11/23/2002 21:13:36
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