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MistyH
Starting Member


24 Posts
Posted - 10/19/2005 :  11:18:23  Show Profile Send MistyH a Private Message  Reply with Quote
I want to make my board where people can subscribe to the whole board. My question one is how does a subscription work? Can they reply via email too? Or do they just see the the posts? Also can it make it where not the whole board gets the subscription just members who want it? Next I think I did what I need to do to make the forum for subscriptions but I still don't see the option at the top (how long does that normally take?)like I see on this board where it asks if you want to subscribe to the board. Thanks in advance.
Misty

Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 10/19/2005 :  13:25:42  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
What is your forum url?
Padraic,

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Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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MistyH
Starting Member



24 Posts
Posted - 10/19/2005 :  15:30:52  Show Profile Send MistyH a Private Message  Reply with Quote
You must be logged in to see this link. sorry about that.

I want it to have it where it can say they can subscribe to the whole board.
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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 10/19/2005 :  16:26:53  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Small distinction: A Board is made up of Categories which are made up of Forums which are made up of Topics.

In the admin area goto Feature Config and you will see a dropdown for Subscriptions. You had it set to forum when you really wanted it to be set to allow subscriptions for the whole board. I changed it for you.

Go to the main page of the forum while logged in as admin. You will need to set the subscription rules for each category and forum. Just edit each category or forum by clicking the pencil icon to the right of it and choose the level of subscriptions allowed. If in doubt set it to the highest.

Something like this.

Category 1 (allow category subscriptions)
|_____Forum 1 (allow forum subscriptions)
|_____Forum 2 (allow topic subscriptions)

Users could then choose to do any of the following

1. Subscribe to Board
2. Subscribe to Category 1
3. Subscribe to Forum 1
4. Post or reply to a topic in Forum 2 (only these people will receive emails from Forum 2)

Moderators never receive email subscriptions. If you reply by email it will go to the forum admin, not the forum.
Padraic,

ForumCo Support
www.forumco.com

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Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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MistyH
Starting Member



24 Posts
Posted - 10/19/2005 :  18:26:21  Show Profile Send MistyH a Private Message  Reply with Quote
Thanks I should of known it was something so simple!
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Admin
ForumCo Administrator



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4092 Posts
Posted - 10/20/2005 :  03:03:48  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Its actually not that simple at all. It took me quite a while to fully understand subscriptions. Do you know how to set up the categories, etc ?
Padraic,

ForumCo Support
www.forumco.com

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Katie May
Junior Member



204 Posts
Posted - 10/24/2005 :  11:50:49  Show Profile Send Katie May a Private Message  Reply with Quote
Padraic, my members would like to be able to subscribe to topics and I can't figure this out. Would you mind helping me? Thanks!!!

You must be logged in to see this link.
Edited by - Katie May on 10/24/2005 11:57:13
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Admin
ForumCo Administrator



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4092 Posts
Posted - 10/24/2005 :  15:15:49  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
You first need to edit the category and allow "Subscribe to Topic". Then edit a forum in that category and select "Subscribe to Topic". I've done the first one for you

Category >> Forum
1)The Forum Rulez--Please Read Before Registering! >> Welcome To The Forum At Perryville.

You will have to edit each category and then the forums in them to allow "Subscribe to Topic".
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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MistyH
Starting Member



24 Posts
Posted - 11/01/2005 :  14:26:24  Show Profile Send MistyH a Private Message  Reply with Quote
I think I got catagories and everything just went to the edit right? Now subscriptions goes to someone's emails right? because I thought they did and I have a member who subcribed to the whole board and she isn't geting the messages.
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Admin
ForumCo Administrator



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4092 Posts
Posted - 11/01/2005 :  14:58:48  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Is she a moderator? What is her username?
Padraic,

ForumCo Support
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MistyH
Starting Member



24 Posts
Posted - 11/01/2005 :  15:29:23  Show Profile Send MistyH a Private Message  Reply with Quote
Her user is melgriffin03 and no she isn't a moderator :) thanks
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Admin
ForumCo Administrator



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4092 Posts
Posted - 11/01/2005 :  16:11:12  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
You had "Forum Subscriptions" set for each category. This means that each user would have to subscribe to each forum on the board individually. I have changed each category to allow for "Category Subscriptions". This should allow users to subscribe to the whole board and receive emails from each Category>Forum>Topic.

See the fourth post above - You must be logged in to see this link.
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
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MistyH
Starting Member



24 Posts
Posted - 11/01/2005 :  16:37:58  Show Profile Send MistyH a Private Message  Reply with Quote
Oh okay I see now will that effect the member I have that subscribed to just forum subscriptions? thanks
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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 11/01/2005 :  17:14:09  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
The only way to be sure if it works is to test it. Post in the forum she's subscribed to and ask her to check her email (and her spam folder).
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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MistyH
Starting Member



24 Posts
Posted - 11/02/2005 :  09:51:45  Show Profile Send MistyH a Private Message  Reply with Quote
Okay thanks
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actorcell2
Starting Member



1 Posts
Posted - 11/02/2006 :  22:49:16  Show Profile  Reply with Quote
Ok I'm having a terrible time with testing my subscriptions .
I followed all the steps listed above and created a secondary account to receive subscription. Can you be subscribed to Forum and still receive emails for posts to a topic in a Forum?
Help please :-)
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