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tellaure
Starting Member


5 Posts

Posted - 09/17/2005 :  08:32:13  Show Profile Send tellaure a Private Message  Reply with Quote
hi. thanks for looking.

i'm an adminstrator from You must be logged in to see this link.

a few days ago, the entire forum was wiped i.e. all topics and all sections in the forum etc just disappeared.

i have no idea whether it was done by an admin or just a plain glitch or we broke any of the terms. i am posting here hoping that some admin will read this and help to recover the contents of the forum.

thanks again for reading. please help =)

Edited by - tellaure on 09/17/2005 08:35:09

Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 09/17/2005 :  08:41:31  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
It wasn't deleted for temrs of service abuse. It would have been upgraded during the week. Some forums failed to upgrade due to their size. Yours is pretty large at 41MB

I can restore from a backup of 10 Sep 2005 immediately if you wish ? You will lose any topics since that date.

Padraic,

ForumCo Support
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tellaure
Starting Member



5 Posts

Posted - 09/17/2005 :  08:43:20  Show Profile Send tellaure a Private Message  Reply with Quote
i guess we will just have to make do with 10 sep 2005 recovery. thanks a lot for the prompt reply.

oh another thing ... some of my members complained that their forum accounts were deleted. is it due to the same reason?
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 09/17/2005 :  08:44:12  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Yes. Their member accounts would have been gone too.

I'll start doing it straight away. I'll let you know when I'm finished.

Padraic,

ForumCo Support
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tellaure
Starting Member



5 Posts

Posted - 09/17/2005 :  08:47:51  Show Profile Send tellaure a Private Message  Reply with Quote
thanks a lot.

may i ask what is the upgrade about?
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 09/17/2005 :  08:56:13  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
The upgrade it to increase performance / backups times, etc.

I am going to have to upgrade it manually or it could happen again. It will take about 30 minutes - 1 hour.
The good news is that the backup worked 100%.

Padraic,

ForumCo Support
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Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
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tellaure
Starting Member



5 Posts

Posted - 09/17/2005 :  08:58:33  Show Profile Send tellaure a Private Message  Reply with Quote
yeah! thanks again. haha.
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Admin
ForumCo Administrator



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4092 Posts

Posted - 09/17/2005 :  09:07:04  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Should be ok now.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 09/17/2005 :  09:11:45  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Let me know if something isn't working.

Don't leave it so long the next time before reporting a problem. We can only keep backups for so long due to their size.

Padraic,

ForumCo Support
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Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
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tellaure
Starting Member



5 Posts

Posted - 09/17/2005 :  09:18:26  Show Profile Send tellaure a Private Message  Reply with Quote
yeap. thanks and sorry =)
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Katie May
Junior Member



204 Posts

Posted - 09/17/2005 :  09:42:23  Show Profile Send Katie May a Private Message  Reply with Quote
Padraic, you never cease to amaze me! So on top of things. Kudos to you!!
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