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dejavu
Starting Member

2 Posts

Posted - 10/28/2003 :  09:28:38  Show Profile Send dejavu a Private Message  Reply with Quote
some people have commented to me that they are unable to log in to my msg board after they have registered. I tried this out once in a internet cafe, and it happened to me, when you type your username then password then press login, it just flicks back to the previous screen, and is blank in the username and password boxes

please help !!

You must be logged in to see this link.

Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 10/28/2003 :  09:30:52  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
It sounds like you are being logged in and then out again straight away.

Check that the correct date / time / year are set on your computer and that cookies are enabled.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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dejavu
Starting Member

2 Posts

Posted - 10/28/2003 :  18:23:33  Show Profile Send dejavu a Private Message  Reply with Quote
thanks, but as i said, a few people have commented on this to me, meaning there not able to post anything, what advice should i post on my message board to them who have this problem ??

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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 10/28/2003 :  19:20:52  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
There could be many causes but the most common are;

1. Wrong date / time / year set on their computer.
2. Cookies are not enabled or are blocked.

If they are using Internet Explorer 6, they may need to make a few changes to
which cookies are blocked. Search this forum for more information.

on your forum you could post the above information.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Valiant
New Member

United Kingdom
94 Posts

Posted - 11/02/2003 :  19:32:04  Show Profile  Visit Valiant's Homepage Send Valiant a Private Message  Reply with Quote
It's happens a lot to me on my G4 using either Safari or IE. Could it also be a firewall problem?

http://www.forumco.com/valiantnet
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 11/02/2003 :  20:59:44  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
I doubt it. Try this.

> > Open Internet Explorer
> >
> > Click Tools > Internet Options > Privacy
> >
> > Under "Websites" at the bottom click "Edit" (on the right)
> >
> > Under "Address of Website" type forumco.com and click "allow".
> >
> > Click Ok.
> >
> > This brings you back to the privacy popup box.
> >
> > Click "Advanced" in the middle of the box.
> >
> > Make sure that "Overide automatic cookie handling" is checked.
> >
> > Under "first party cookies" check "Accept"
> > Under "third party cookies" check "Accept"
> >
> > Always allow session cookies should also be checked.
> >
> > click ok and ok again.
> >
> > Close all Internet Explorer windows.
> >
> > Open Internet explorer and try to login to the forum.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Jan
New Member

United Kingdom
67 Posts

Posted - 11/09/2003 :  13:55:06  Show Profile  Visit Jan's Homepage  Send Jan a Yahoo! Message Send Jan a Private Message  Reply with Quote
I understand how these settings could prevent someone from logging in at all, but why would this happen suddenly to long-time forum users who have not changed their settings? I have a few users who have inexplicably found themselves locked out.

Just curious.

Jan
Unofficial Steve Perry Fan Club Message Centre
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 11/09/2003 :  14:30:53  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
If could be a problem with their ISP. Ask them to request from their ISP that
You must be logged in to see this link. or i.p. 66.194.38.62 be added to their no-cahe list.

Ask your members to email me at info@forumco.com if they still cannot login.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Jan
New Member

United Kingdom
67 Posts

Posted - 11/09/2003 :  15:23:45  Show Profile  Visit Jan's Homepage  Send Jan a Yahoo! Message Send Jan a Private Message  Reply with Quote
Thank you Padraic.

Jan
Unofficial Steve Perry Fan Club Message Centre
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