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Tandr06
Starting Member


USA
4 Posts
Posted - 02/11/2019 :  20:16:42  Show Profile  Reply with Quote
Hi There,

Our forum at methow.forumco.com recently stopped working. The message "500 - Internal server error" is all that displays.

What do I need to do to resolve this?

Thanks,

Tandr06
Tim Andrist

Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 02/12/2019 :  10:07:12  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
I'll see what I can do.
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Tandr06
Starting Member



USA
4 Posts
Posted - 02/13/2019 :  20:02:32  Show Profile  Reply with Quote
Thanks! If it doesn't work out, that is fine as well. We have a few customers that will squawk about it, but our overall usage has seen a serious decline. So if it ends up being much of a hassle I would't spend a ton of time on it.

Most of the usage was people posting things for sale, and that has declined rapidly as Facebook marketplace has grown.

Thanks for the great service over the years!
Tim Andrist
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Tandr06
Starting Member



USA
4 Posts
Posted - 02/13/2019 :  21:59:33  Show Profile  Reply with Quote
Oh Yea, I forgot to mention that the email support link produces the same error.

I initially trued to submit the error with that method.
Tim Andrist
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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 02/14/2019 :  09:40:25  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Thanks. No progress yet but I'll keep you updated.
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
Go to Top of Page

Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 02/24/2019 :  23:50:24  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
I'm still working on it but it's going to take a little while longer.
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Tandr06
Starting Member



USA
4 Posts
Posted - 03/20/2019 :  23:06:28  Show Profile  Reply with Quote
Hi Padraic,

I think its safe to say its a lost cause. We got a great return on investment for the paid forum version we did years ago. We have removed the link from our website and are moving in a direction where its not included.

Thank you for the years and years of a great product. And best of luck on your future endeavors.
Tim Andrist
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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 03/20/2019 :  23:21:54  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
I have done some work on it but it will take some more work before I can restore it, if you still want it.
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
Go to Top of Page

Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 03/21/2019 :  23:35:38  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
It's back now.
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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