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njgirl158
Starting Member

3 Posts
Posted - 08/26/2003 :  10:07:40  Show Profile  Send njgirl158 a Yahoo! Message Send njgirl158 a Private Message  Reply with Quote
my money was taken and i never received a welcome e-mail from forumco. i got one saying my money was paid and that is it.. what do i do?

Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 08/26/2003 :  10:14:57  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Post your email and the username you used to sign up (or email it to me at info@forumco.com).

I'll check it up to see what happened but you need not worry about charges to your credit card. I can make refunds if you wish.
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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njgirl158
Starting Member

3 Posts
Posted - 08/26/2003 :  10:18:15  Show Profile  Send njgirl158 a Yahoo! Message Send njgirl158 a Private Message  Reply with Quote
not interested in the money back...i just want to get it working :) ok the username i signed up for is Spider Radio and my e-mail address is njgirl158@yahoo.com
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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 08/26/2003 :  14:30:43  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
It looks like there must have been a problem between the payment server and our server at the moment of credit card authorisation. Our server never got the go ahead to setup the forum after your card was cleared for payment. Seconds before it was fine because your username, password & other details were stored.

I have manually setup the forum for you and emailed the necessary to your signup email address.

Let me know if you have further problems.
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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njgirl158
Starting Member

3 Posts
Posted - 08/26/2003 :  14:32:04  Show Profile  Send njgirl158 a Yahoo! Message Send njgirl158 a Private Message  Reply with Quote
ty for everything...sorry for the mix up!
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