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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 11/02/2011 :  22:27:45  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
No problem. Its great that you posted the headers, I usually don't get that kind of info.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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CRAFT-Guy
Starting Member



37 Posts

Posted - 11/03/2011 :  02:27:24  Show Profile  Reply with Quote
Well the changes took a lot less than 24 hours to go into effect. And they seem to work for our Comcast and Cox email system users. A MOC member reported earlier tonight that their "Subscription" messages resumed once again. I did send test emails to the members at Comcast and Cox without getting an immediate rejection.

However, the changes did not correct the problem with AT&T (and its brethren - sbcglobal.net, bellsouth.net, swbell.net, and nvbell.net). Those systems continue to reject emails from the ForumCo SMTP server with the reason
"Failed Recipient: c214dick@att.net
Reason: Remote host said: 521 DNSRBL: Blocked for abuse. See You must be logged in to see this link."

We really would like to have the "Abuse" blockage removed by those providers as we have a significant number of members who subscribe to their email offering. As it stands now, we can not communicate with them via email.

Here are the rejections messages from AT&T
============================================================


Could not deliver message to the following recipient(s):

Failed Recipient: c214dick@att.net
You must be logged in to see this link.

-- The header and top 20 lines of the message follows --

Received: from www (You must be logged in to see this link. [127.0.0.1]) by mail.forumco.com with SMTP;
Thu, 3 Nov 2011 01:59:08 -0400
thread-index: AcyZ7bNPBgigW6D/TamGdyG/sobqlQ==
Thread-Topic: Sent From Montana Owner's Club Discussion Forum by CRAFT-Guy
From: <MOCModerator@gmail.com>
To: <c214dick@att.net>
Subject: Sent From Montana Owner's Club Discussion Forum by CRAFT-Guy
Date: Thu, 3 Nov 2011 01:59:08 -0400
Message-ID: <C22B9E0B133C4686A8B551A38C8931F8@forumco.com>
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
X-Mailer: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.1.7601.17609
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 11/03/2011 :  05:49:32  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
I've submitted a request to AT&T to remove our ip from their block list since yesterday evening. It may not take effect until Friday.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 11/05/2011 :  08:49:36  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Any update on the email issue to AT&T ?

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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CRAFT-Guy
Starting Member



37 Posts

Posted - 11/05/2011 :  14:18:12  Show Profile  Reply with Quote
I just tried sending email to all five AT&T flavored providers and they all rejected our emails as SPAM (just as before). Here is what I receive in the bounce-back message:

===================================================================

Could not deliver message to the following recipient(s):

Failed Recipient: c214dick@att.net
You must be logged in to see this link.

-- The header and top 20 lines of the message follows --

Received: from www (You must be logged in to see this link. [127.0.0.1]) by mail.forumco.com with SMTP;
Sat, 5 Nov 2011 14:09:09 -0400
thread-index: Acyb5gOcUIwlXAcUQ325BSaI+bL85g==
Thread-Topic: Sent From Montana Owner's Club Discussion Forum by CRAFT-Guy
From: <MOCModerator@gmail.com>
To: <c214dick@att.net>
Subject: Sent From Montana Owner's Club Discussion Forum by CRAFT-Guy
Date: Sat, 5 Nov 2011 14:09:09 -0400
Message-ID: <065CE7EA822742D0A1E8BF8022DCB912@forumco.com>
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
X-Mailer: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.1.7601.17609

Hello c214dick

You received the following message from: CRAFT-Guy (MOCModerator@gmail.com)

At: You must be logged in to see this link.

This is a test email from the MOC to determine if
att.net
is still blocking our emails. Please reply if you receive this message.
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CRAFT-Guy
Starting Member



37 Posts

Posted - 11/12/2011 :  14:04:00  Show Profile  Reply with Quote
It has been a week since the last posting. Email is still not working to AT&T. Is there any update on the progress to correct this problem?
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CRAFT-Guy
Starting Member



37 Posts

Posted - 11/19/2011 :  14:12:40  Show Profile  Reply with Quote
Yet another week has passed. Email to AT&T still doesn't work. Has there been any progress in resolving this problem? We would really appreciate a response.
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CRAFT-Guy
Starting Member



37 Posts

Posted - 11/26/2011 :  23:40:15  Show Profile  Reply with Quote
And yet another week has passed without an update. Of course this problem has been around since last year so what is a week in the overall scheme of things? Never the less, an acknowledgment that some attempt to identify and/or resolve it would be greatly appreciated.
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 12/01/2011 :  15:19:05  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Can you post details of the headers like you did the last time?


Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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CRAFT-Guy
Starting Member



37 Posts

Posted - 12/02/2011 :  19:13:41  Show Profile  Reply with Quote
quote:
Originally posted by Admin

Can you post details of the headers like you did the last time?


Sure enough! Here is the headers (and message) from one sent (and rejected) a few minutes ago.

============================================================

Could not deliver message to the following recipient(s):

Failed Recipient: c214dick@att.net
You must be logged in to see this link.


-- The header and top 20 lines of the message follows --

Received: from www (You must be logged in to see this link. [127.0.0.1]) by mail.forumco.com with SMTP;
Fri, 2 Dec 2011 19:08:43 -0500
thread-index: AcyxT7fnL2gnDvcLSOmU/nxBjufI9g==
Thread-Topic: Sent From Montana Owner's Club Discussion Forum by CRAFT-Guy
From: <MOCModerator@gmail.com>
To: <c214dick@att.net>
Subject: Sent From Montana Owner's Club Discussion Forum by CRAFT-Guy
Date: Fri, 2 Dec 2011 19:08:43 -0500
Message-ID: <F3F959C164B24BC183641003A0BDF95E@forumco.com>
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
X-Mailer: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.1.7601.17609

Hello c214dick

You received the following message from: CRAFT-Guy (MOCModerator@gmail.com)

At: You must be logged in to see this link.

This is a test from the MOC email system to c214dick. Please reply if you receive it. Thanks!




Edited by - CRAFT-Guy on 12/02/2011 19:14:36
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 12/07/2011 :  14:50:01  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Made a change. Can you try it again?

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
Go to Top of Page

CRAFT-Guy
Starting Member



37 Posts

Posted - 12/08/2011 :  01:37:37  Show Profile  Reply with Quote
I sent an email from the MOC to the member who has been my test AT&T email case. Normally (when it is rejected) I receive a rejection email almost immediately. This time there was no rejection message.

I have asked the member to respond if they actually receive my email. I haven't heard from them but they may be away today or it was too late in their time zone. I will wait another 12 hours to see what develops. But the good news is the behavior has changed and may indicate it is working. We can only hope.
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CRAFT-Guy
Starting Member



37 Posts

Posted - 12/08/2011 :  20:52:27  Show Profile  Reply with Quote
I have not heard from my test case member. It has been 24 hours now and I even PM'd him but nothing. He must be out of touch email-wise.

But I did send a test email to my personal email account (Gmail based) which has been working. It has been several hours now and it still hasn't been delivered. I suspect the recent change has stopped the delivery of all email again.

Perhaps looking at the syslog of the SMTP Server may expose some interesting messages?

I will try some other members with various AT&T subsidiary accounts.
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CRAFT-Guy
Starting Member



37 Posts

Posted - 12/09/2011 :  23:41:32  Show Profile  Reply with Quote
We have confirmed that our test emails were not delivered to the AT&T servers. They are not being rejected as before, they just disappear into the ether. Additionally, email to ISPs that hadn't previously been a problem are not being delivered either.

In short

Email from the ForumCo SMTP Server is broken!
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Montana Owners Club
ForumCo Moderator



USA
844 Posts

Posted - 12/12/2011 :  02:56:41  Show Profile  Visit Montana Owners Club's Homepage Send Montana Owners Club a Private Message  Reply with Quote
As CRAFT-Guy said our e-mail is completely dysfunctional. It is impacting our registrations and is also inhibiting our communication with some of our members, and members to members as well.




Montana Owner's Club Discussion Forum
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