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mariumm
Starting Member


Portugal
18 Posts
Posted - 01/24/2011 :  03:03:58  Show Profile  Reply with Quote
Hello!

At You must be logged in to see this link. we are experiencing several errors, colours are sometimes different from usual, members that sometimes have access to other members login, missing the login button now and then, and after few minutes everything becomes "normal"...

We have plenty of important information in this forum but our members are once more pressing us to migrate to another platform, i guess that if the problems that we are experiencing are to keep sooner or latter someone will figure out a way to migrate our contents, what i do not wish by now.

Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 01/25/2011 :  06:06:43  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Do you have screenshots?

I'll fix the email problem as soon as I can.
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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mariumm
Starting Member



Portugal
18 Posts
Posted - 01/25/2011 :  07:58:34  Show Profile  Reply with Quote
The ForUMM users do have screenshots, i`m using theyr`s:


This one was not posted by me, but has my name, signature and avatar on it






This 2 only show different colors from the usual ones.





This ones swow lack of buttons and no login name.

By now someone questioned us if the forumco is Fast flux free and if some kind of worm might be entering the users computers by the forum, it does not seams reasonable to me but i still can`t assure that to our users so i`d like to have something to tell tem as soon as possible
Edited by - mariumm on 01/25/2011 08:02:21
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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 01/25/2011 :  08:35:50  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Which of your users posted them?

Which colours are different?

Which version of IE are they using?
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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mariumm
Starting Member



Portugal
18 Posts
Posted - 01/25/2011 :  09:56:48  Show Profile  Reply with Quote
Going to ask them, about that, if you ar going to see logs i`ve got info that might be usefull:

#1 - 25 January 2011 08:40 (TMG) an user got logged in whith my log (also using Opera) IP 193.236.122.250 - Benjamim (this one i know usualy uses Opera).

#2 - 25 January 2011 10:34 (TMG) IP 188.80.236.187 Mimoso84 got that colour thing, mainly the problem is the way the header and category Font Color apear.

#3 - 25 January 2011 10:43 (TMG) IP 188.81.129.74 Eduardo Filipe got the same problem as #2

#4 - 22 January 2011 : 02:50:05 (TMG) the user Canhoto (now i can`t tell what IP he was using) posted whith my log ( TOPIC_ID=14372&FORUM_ID=26' ), this one uses IE but has in the same computer Opera installed

I assume that the log in problem is not due to the use of Opera because a IE user also got in on mi log before...

Anything that i can do to help you just ask, i`ll do my best!
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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 01/25/2011 :  10:18:44  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Are you saying that people are logging in as you? Have you changed your password?
Padraic,

ForumCo Support
www.forumco.com

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mariumm
Starting Member



Portugal
18 Posts
Posted - 01/25/2011 :  11:18:32  Show Profile  Reply with Quote
Yes! members are logging in as me! They do not enter with my password, that has not been changed... one of them changed it and i`ve returned to the old one. Should i change pass to try solving the problem that way?

Benjamim - Windows 7 Internet Explorer 8... or Opera 11 problems in both Browsers.

Mimoso84 - Browser Internet Explorer 8.0.6001.18702

Eduardo Filipe - Internet explorer 8
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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 01/25/2011 :  16:15:29  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
As far as the colours go, you are using named colours even though they are not fully supported by all browsers. IE, for example, does not support darkblue. You should use the colour picker and enter colours in this format instead #009900.
Padraic,

ForumCo Support
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Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 01/25/2011 :  16:51:03  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
I've made changes to the server, let me know if the problem persists.

Can you find out what ISP's the problem users are using?
Padraic,

ForumCo Support
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mariumm
Starting Member



Portugal
18 Posts
Posted - 01/25/2011 :  17:06:22  Show Profile  Reply with Quote
#1 IP Address: 193.236.122.250
ISP: FCCN (Fundacao para a Computacao Cientifica Nacion
Organization: Novabase - Sistemas de Informacao e Bases de Dados
Region: Montijo (PT)

#2 IP Address: 188.80.236.87
ISP: PT Comunicacoes S.A.
Region: Santarém (PT)

#3 IP Address: 188.81.129.74
ISP: PT Comunicacoes S.A.
Region: Ourém (PT)

i`ll let you know whats appening arround here, if it is good, as we all wish, or not so good
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mariumm
Starting Member



Portugal
18 Posts
Posted - 01/27/2011 :  07:47:54  Show Profile  Reply with Quote
The problem is still appening: 27 January 2011 : 09:42:05 user electrao IP: 194.65.92.57 at 131729&TOPIC_ID=12373&FORUM_ID=26 posted as if it was me...

IP Address: 194.65.92.57
ISP: PT Comunicacoes S.A.
Organization: CTT Correios de Portugal, S.A.
Region: Lisbon (PT)
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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 01/28/2011 :  08:37:55  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
You must be logged in to see this link. was posted as electrao not as mariumm.
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Admin
ForumCo Administrator



Éire
4092 Posts
Posted - 01/28/2011 :  10:24:03  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Made some changes to the new mail server. Let me know if there are any problems with it.
Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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hellkat
New Member



Canada
70 Posts
Posted - 01/29/2011 :  18:47:14  Show Profile  Visit hellkat's Homepage  Reply with Quote
I've logged in here under Hellkat but posts me as Richard.. my forum has had the font color problem also

You must be logged in to see this link.
www.prowlerfromhell.com
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mariumm
Starting Member



Portugal
18 Posts
Posted - 01/29/2011 :  19:38:07  Show Profile  Reply with Quote
quote:
Originally posted by Admin

You must be logged in to see this link. was posted as electrao not as mariumm.


Thats right, the first time some users entre the forum they log in automaticaly as me, then in a second or third atempt they get logged as themselfs, yesterday it appened whith another user:

You must be logged in to see this link.

You must be logged in to see this link.

but after some minutes the same user (IP. 217.129.109.153) posted in is name:

You must be logged in to see this link.

Any action that you think might help you find the solutions for the problem just let me know... (shutting down the forUMM is not an option )
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mariumm
Starting Member



Portugal
18 Posts
Posted - 01/29/2011 :  20:13:51  Show Profile  Reply with Quote
Almost at the same time that the last error reported another user (81.255.178.243) had a similar issue:
You must be logged in to see this link.
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