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Andre
Starting Member


41 Posts

Posted - 05/31/2008 :  16:40:42  Show Profile  Visit Andre's Homepage Send Andre a Private Message  Reply with Quote
Hello,

I have had a lot of complaints regarding the speed of the search engine in my forum. Can you please have a look at it?

All the best from Sweden

My forum is wognum.forumco.com

RUlmer
Moderator



USA
417 Posts

Posted - 05/31/2008 :  21:24:51  Show Profile Send RUlmer a Private Message  Reply with Quote
I tried your search option and found it working reasonably fast; Especially when one considers you have over 11,600 post, and over 2,500 topics that it has to search through to complete its task.
I'm not able to check it out beyond this, not as a moderator anyway.
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Andre
Starting Member



41 Posts

Posted - 06/01/2008 :  03:58:03  Show Profile  Visit Andre's Homepage Send Andre a Private Message  Reply with Quote
Thank you RUImer for your swift reply.
I will send out an email to my members and ask them to test the speed, perhaps it was just a temporary glitch.

It it possible to use Google in some way to search my forum?
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Andre
Starting Member



41 Posts

Posted - 06/01/2008 :  04:37:57  Show Profile  Visit Andre's Homepage Send Andre a Private Message  Reply with Quote
Perhaps its because sometimes the forum itself is quite slow?

I got around 10-12 seconds per generated page at its worst, and 0.08 when its in a good mood. Strange, indeed...
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RUlmer
Moderator



USA
417 Posts

Posted - 06/01/2008 :  07:46:33  Show Profile Send RUlmer a Private Message  Reply with Quote
You are welcome!
Most likely, if it was real slow at the time you were using it at sometime in the past, ForumCo was running maintenance or some other thing was going on at that same time. Or, ForumCo’s server was extra busy doing something at that time. However, it did appear to be running quite fast for me when doing my search.

You may not wish to archive some of the older post or topics on your forum, but having some items in the archive will cut down the size, or number of items, the program has to search through; thus allowing faster (end report) results on your search. That is, of course, if one does not place the check mark telling the search engine to also check the archives during that search.

Considering all the over-whelming amounts of animations, graphics, sounds, scripts, and everything else the Internet now has on almost every page a person goes to, it is a wonder any of us have any “fast results” when doing anything on the net. The faster we purchase new speeds for our computers, the more junk the webmasters throw on the pages we bring up. Most sites I go to, I’m always waiting on them to reply; more so than waiting on my computer and service to contact the other (host) computer. We get faster, they make the job more difficult!

Good luck with your forum. Best wishes.

R Ulmer

Edited by - RUlmer on 06/01/2008 07:48:53
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Andre
Starting Member



41 Posts

Posted - 06/03/2008 :  06:56:43  Show Profile  Visit Andre's Homepage Send Andre a Private Message  Reply with Quote
I got a

Microsoft OLE DB Provider for SQL Server error '80040e31'

Timeout expired

/topic.asp, line 435


on my forum. And when I made a reload it said:

This page was generated in 47 seconds.

And when I entered this support forum it said:

This page was generated in 41.73 seconds.

A tad better, but not lightning fast...

Edited by - Andre on 06/03/2008 06:59:04
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Andre
Starting Member



41 Posts

Posted - 06/03/2008 :  07:01:46  Show Profile  Visit Andre's Homepage Send Andre a Private Message  Reply with Quote
And when I continued to look around this support forum the times varied from 0.23 to 57 seconds.

Edited by - Andre on 06/03/2008 07:02:46
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 06/03/2008 :  14:14:25  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
You could have been doing the search while a backup was being performed or when the database optimisations were being done.

A lot also depends on the search query e.g. if you search all dates, for any phrase, etc. What were you searching for ?

What do you think of this - You must be logged in to see this link.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Andre
Starting Member



41 Posts

Posted - 06/04/2008 :  01:43:01  Show Profile  Visit Andre's Homepage Send Andre a Private Message  Reply with Quote
Strange... my members still reporting about 7 seconds response time on the forum most of the time...

Please fix this, my trusted members are still complaining. Can you move the forum to another server/hardware?
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 06/04/2008 :  04:24:02  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Your main page loads in 0.06 seconds for me. Active topics for the last two months loaded in 0.06 seconds. It is possible to create a search term which will take longer than 7 seconds to complete. The best way to prevent this is to alter the search term so that its more specific.

I will investigate further.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Andre
Starting Member



41 Posts

Posted - 06/04/2008 :  05:56:42  Show Profile  Visit Andre's Homepage Send Andre a Private Message  Reply with Quote
Thanks!

I will wait for for more feed-back from my members regarding which pages they visit when they get the slow response times.
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 06/04/2008 :  06:08:20  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
A screenshot of the timer on the bottom left of your forum and a traceroute would help.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 06/05/2008 :  15:11:04  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
I identified and fixed a problem with the indexes on 4 tables on your forum. They should be fixed now though it may take an hour or two to rebuild them.

I'm also going to ask you to test a new search page later which should be considerably faster than the one you're using now.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 06/05/2008 :  16:38:53  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Wognum, ask your users to evaluate (try to break) this search page - You must be logged in to see this link.

The newest topics won't be indexed immediately.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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seemommygetfit
Starting Member



8 Posts

Posted - 06/07/2008 :  11:42:09  Show Profile  Reply with Quote
I too have been getting complaints on how slow my board is lately. Is there an upgrade or anything else I can do to speed it up?

My site is seemommygetfit.forumco.com

Thanks!
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Andre
Starting Member



41 Posts

Posted - 06/08/2008 :  07:03:43  Show Profile  Visit Andre's Homepage Send Andre a Private Message  Reply with Quote
I will ask them to try the new search page. Thanks.

When I try to load a topic page on my forum, I got this message twice:

Microsoft OLE DB Provider for SQL Server error '80040e31'

Timeout expired

/topic.asp, line 435
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