ForumCo Support Forums
ForumCo Support Forums
Home | Profile | Register | Active Topics | Active Polls | Members | Private Messages | Search | FAQ
Username:
Password:
Save Password
Forgot your Password?

 All Forums
 ForumCo Support Boards
 Members helping members - Administrator Support
 My forum unaccessible again
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

Andre
Starting Member


41 Posts

Posted - 03/15/2008 :  17:30:43  Show Profile  Visit Andre's Homepage Send Andre a Private Message  Reply with Quote
Greetings Padriac,

I have a lot of complains from my members regarding two things:

1. The forum is often slow and sometime unaccessible. Right now, for example...

2. The search is not working. Although I haven't had any problems with it myself recently.

Please check it out. I hope my forum working 100% is just a tweak away!

You must be logged in to see this link.

All the best

jox
Junior Member



Canada
115 Posts

Posted - 03/15/2008 :  23:05:32  Show Profile  Visit jox's Homepage  Reply with Quote
may I suggest archiving old, un-active topics. but be sure, that, for the topics you do not want archived, you make them a sticky before archiving

http://levelupgamerboards.forumco.com
Go to Top of Page

Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 03/26/2008 :  12:23:44  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Can you turn the timer on at the bottom of your forum and post a screenshot.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
Go to Top of Page

Andre
Starting Member



41 Posts

Posted - 03/26/2008 :  13:34:38  Show Profile  Visit Andre's Homepage Send Andre a Private Message  Reply with Quote
Well... I just heard that one of the ISPs in Sweden, TeliaSonera, has been throwing lawyers on a ISP in US or UK and that has resulted in that some internet traffic has been temporarily cut off. And yes, I have TeliaSonera as ISP. Perhaps thats it?

Everything works great atm.
Go to Top of Page

Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 03/26/2008 :  16:22:20  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Its very likely. Can you do a traceroute ?

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
Go to Top of Page

Andre
Starting Member



41 Posts

Posted - 03/26/2008 :  16:27:07  Show Profile  Visit Andre's Homepage Send Andre a Private Message  Reply with Quote
Sorry, I don't know how to do that?

Any suggestions how I can do that? Any great software or sites that can help me out...
Go to Top of Page

Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 03/26/2008 :  17:52:54  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Use this (free) - You must be logged in to see this link.

You will want to traceroute to your forum wognum.forumco.com
When its finished click copy.
Paste the results into a reply here.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
Go to Top of Page

Andre
Starting Member



41 Posts

Posted - 03/26/2008 :  18:05:29  Show Profile  Visit Andre's Homepage Send Andre a Private Message  Reply with Quote
Thanks, but now I remember how to make a traceroute on my Mac!
Just write "traceroute wognum.forumco.com" in the terminal. Here is the result:

Andre-Mac-Pro:~ Adde$ traceroute wognum.forumco.com
traceroute to wognum.forumco.com (67.15.143.35), 64 hops max, 40 byte packets
1 * 10.0.1.1 (10.0.1.1) 0.304 ms 0.299 ms
2 gw1-no83.business.telia.com (81.233.159.1) 6.475 ms 6.569 ms 6.945 ms
3 s-bb1-link.telia.net (213.248.66.5) 7.209 ms 7.256 ms 7.234 ms
4 ffm-bb1-link.telia.net (80.91.251.145) 44.770 ms 45.199 ms 44.935 ms
5 ffm-b3-link.telia.net (80.91.249.137) 34.487 ms 34.781 ms ffm-b3-link.telia.net (80.91.254.37) 34.691 ms
6 verio-116678-ffm-b3.telia.net (213.248.69.50) 45.004 ms 45.244 ms 50.194 ms
7 as-0.r23.amstnl02.nl.bb.gin.ntt.net (129.250.5.22) 35.459 ms 41.142 ms 36.205 ms
8 as-0.r20.asbnva01.us.bb.gin.ntt.net (129.250.5.46) 118.921 ms 119.101 ms 131.157 ms
9 ae-0.r21.asbnva01.us.bb.gin.ntt.net (129.250.2.17) 117.405 ms 117.586 ms 117.169 ms
10 p64-3-1-0.r20.dllstx09.us.bb.gin.ntt.net (129.250.5.24) 154.630 ms 154.181 ms 157.879 ms
11 * * as-0.r20.hstntx01.us.bb.gin.ntt.net (129.250.3.130) 165.226 ms
12 xe-4-1.r03.hstntx01.us.bb.gin.ntt.net (129.250.2.229) 166.906 ms 167.136 ms 167.407 ms
13 ge-8.ev1.hstntx01.us.bb.gin.ntt.net (129.250.11.130) 156.378 ms 156.642 ms 156.368 ms
14 66.98.240.95 (66.98.240.95) 157.615 ms 157.617 ms 157.381 ms

Go to Top of Page

Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 03/26/2008 :  18:46:16  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Is there any more or is that all there was?

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
Go to Top of Page

Andre
Starting Member



41 Posts

Posted - 03/27/2008 :  04:09:09  Show Profile  Visit Andre's Homepage Send Andre a Private Message  Reply with Quote
Eeeh, perhaps I stopped it to early? Too much to do atm...

What kind of of information are you looking for?
Go to Top of Page

Admin
ForumCo Administrator



Éire
4092 Posts

Posted - 03/27/2008 :  05:18:28  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
There does look to be a bit of congestion in two places above. Hop 4 & 7. The traceroute didn't make it all the way to your forum (67.15.143.35) but the last i.p. (66.98.240.95) is close enough. I think our firewall will block the last few i.p.'s from returning anything anyway.

The next time you experience the problem post a traceroute if you can.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
Go to Top of Page

Andre
Starting Member



41 Posts

Posted - 03/27/2008 :  05:38:08  Show Profile  Visit Andre's Homepage Send Andre a Private Message  Reply with Quote
Sure! Thanks for the support!

Edited by - Andre on 03/28/2008 17:17:26
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
ForumCo Support Forums © 2000 - 2010 ForumCo.com Go To Top Of Page
This page was generated in 0.33 seconds. Snitz Forums 2000
RSS Feed 1 RSS Feed 2
Powered by ForumCo 2000-2008
TOS - AUP - URA - Privacy Policy