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 Billing (WorldPay and Paypal)
 ForumCo Billing (Paypal)
 Changing means of payment
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wjrfidproducts
Starting Member


USA
4 Posts

Posted - 09/21/2006 :  16:07:24  Show Profile  Visit wjrfidproducts's Homepage  Reply with Quote
Our forum has changed administrators to me and the previous admin was paying with his paypal account, I've sent several support concerns for billing to ForumCo and had no response. I'd like to change the payment method to our IT manager's corporate credit card. Could you please let me know how this can be done. Thank you.

-Bruce Chang
WJrfidproducts.forumco.com

Admin
ForumCo Administrator



Éire
4085 Posts

Posted - 09/21/2006 :  16:19:05  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
I responded to your initial query but did not receive a response from you.

Basically, the original admin needs to cancel billing from their Paypal account. The forum will then become a free forum.
I can change the superadmin on the forum only after permission is granted from the original owner.

Upgrading to a paid forum is optional.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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wjrfidproducts
Starting Member



USA
4 Posts

Posted - 09/21/2006 :  18:39:25  Show Profile  Visit wjrfidproducts's Homepage  Reply with Quote
Once our original admin cancels payment, how will he contact you in regards to changing superadmin? Via this forum? Is there a phone number we can contact your billing department?
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Admin
ForumCo Administrator



Éire
4085 Posts

Posted - 09/22/2006 :  04:08:17  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
I will email the address on record.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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