another quick question: I have a border that I would like to use in my posts. i have the html code and have html enabled on my settings on my forum. it works everywhere else but forumco. is there a reason? just wondering. thanks for any guidance that you can give. Thanks in advance.
The server has been repaired, which required a complete reinstallation of the Operating System and the Database Server. It is now fully working but requires that the individual databases be re-attached to the database server. Before that can be done, the integrity of the databases and other maintenance must be done in order to ensure that they remain intact. At this stage its not known if there was any data loss and only time will tell.
I will be working on it non-stop until normal service is restored and will keep users updated as to our progress. We appreciate your continued patience and apologise once again for the inconvience.
If this means our data is lost we are going to be more then upset... When we initially signed up we specifically asked if the data was backed up regularly and received an email stating that the database was backed up and was secure. This is a PAID service - lost data is not acceptable.
Whew! I thank you for your prompt attention to this matter, and do agree with the fact that you can't account for everything. That being said, this is why people have backups.
Is there a possibility we could begin receiving dumps of the database that drives our (and only our) message board so that WE can keep a backup (say, if your server ever explodes randomly?). We may be willing to pay a fee for this service.
Thanks for your help and prompt attention to this matter.