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WarBaby
Starting Member


5 Posts

Posted - 05/05/2008 :  14:03:18  Show Profile  Reply with Quote
Hello, my forum is loading extremely slowly, especially the last couple of weeks. I have had a great experience using ForumCo before all of the loading issues. I am having lots of members complaining to me about it. My forum address is m1carbineforum.forumco.com - If something isn't done about it fairly soon, I will have no option but to dump ForumCo and run vBulletin or phpBB.

Admin
ForumCo Administrator



Éire
3501 Posts

Posted - 05/05/2008 :  17:01:54  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
That forum came up quite fast for me. Another week and all of the old forums will have been deleted. I think there's about 4,000 - 5,000 to go.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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milzat
Starting Member



USA
12 Posts

Posted - 05/06/2008 :  19:19:35  Show Profile  Reply with Quote
I'm having the same problem. Members are complaining of slow loading and I'm experiencing the same, especially this past week. I really like Forum.Co and hope this issue is resolved soon.

http://rocky06fs.forumco.com/default.asp
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Admin
ForumCo Administrator



Éire
3501 Posts

Posted - 05/07/2008 :  06:39:36  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
I'm continuing to delete old forums. There's about 3000 left. After they're gone I will need to shrink the databases and defrag the disks so it will be a few days before everything is back to normal.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Mabel
Starting Member



16 Posts

Posted - 05/07/2008 :  14:38:21  Show Profile  Reply with Quote
Same here, my forum is very slow and some members aren't able to access it at all. We're also getting "no topics found" messages in categories where there are definitely topics. I hope things are back to normal soon.
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Admin
ForumCo Administrator



Éire
3501 Posts

Posted - 05/07/2008 :  16:29:49  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Mabel, what is your forum url ?

The usual reason for "no topics found" is usually because the user has selected a filter i.e. "Show topics within the last 30 days" from the drop down on the top right.

I'm doing some work tonight which should improve things over the next 12 hours.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Mabel
Starting Member



16 Posts

Posted - 05/07/2008 :  16:33:23  Show Profile  Reply with Quote
Here's the url: http://mabel.forumco.com/

I don't believe a filter is the problem because it's happening to all members and eventually, after clicking many times on the category title, the topics show up. It seems more to be a timed out issue.
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WarBaby
Starting Member



5 Posts

Posted - 05/07/2008 :  17:59:37  Show Profile  Reply with Quote
Thanks Padraic, hopefully things get to running smoothly again once the old forums are deleted and you get your disks defragged.
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Admin
ForumCo Administrator



Éire
3501 Posts

Posted - 05/07/2008 :  18:01:40  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Any better ?

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Mabel
Starting Member



16 Posts

Posted - 05/07/2008 :  19:44:00  Show Profile  Reply with Quote
Everything seems to be zipping along now, thank you very much. I'm relieved, because we've been discussing whether we should begin looking for another host and we're all kind of attached to this place.
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Admin
ForumCo Administrator



Éire
3501 Posts

Posted - 05/08/2008 :  04:11:22  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
I've decided that when I've finished deleting all the old forums I'm going to upgrade the database server hardware. It should take less time than deleting all the old forums and provide room to expand in the future.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Admin
ForumCo Administrator



Éire
3501 Posts

Posted - 05/08/2008 :  07:02:01  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
The new database server has been ordered. I hope to have it online within a few days.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Admin
ForumCo Administrator



Éire
3501 Posts

Posted - 05/13/2008 :  06:38:19  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Most everybody should now be on the new database server. Anyone experiencing any problems or slowness ?

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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milzat
Starting Member



USA
12 Posts

Posted - 05/14/2008 :  16:04:36  Show Profile  Reply with Quote
Padraic,

Thanks for your help. Our forum seems to be loading faster. If I have anymore problems, I'll let you know.

Thanks again...........

Keep up the good work.


milzat,
http://rocky06fs.forumco.com/default.asp

Edited by - milzat on 05/14/2008 16:05:20
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