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wesgrady
Starting Member


USA
25 Posts

Posted - 01/31/2017 :  11:57:53  Show Profile  Reply with Quote
I have referred a friend to Forumco as he has been a member of my message board for several years and now intends to form one himself.

After several days, he called me this morning to report that he was unable to create his account, as he was continually advised that there was an internal error. I tried to help him, but ended up with the same error message.

Is there a problem you wish to share with the rest of us?

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USA
Mountain View


Admin
ForumCo Administrator



Éire
4013 Posts

Posted - 01/31/2017 :  11:58:52  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Thanks for reporting it.

Is it a free or paid forum he wants to setup ?

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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wesgrady
Starting Member



USA
25 Posts

Posted - 01/31/2017 :  12:25:10  Show Profile  Reply with Quote
He was starting as a free and plan was to upgrade once he had it set up but before any members signed on.
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wesgrady
Starting Member



USA
25 Posts

Posted - 02/02/2017 :  07:21:07  Show Profile  Reply with Quote
Hello? Still not able to create a new forum!!
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Admin
ForumCo Administrator



Éire
4013 Posts

Posted - 02/02/2017 :  08:08:19  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
It hasn't been fixed.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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wesgrady
Starting Member



USA
25 Posts

Posted - 02/08/2017 :  07:35:10  Show Profile  Reply with Quote
A week has gone by, are you going to fix the problem, or should I tell my friend to look elsewhere for a host?
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Admin
ForumCo Administrator



Éire
4013 Posts

Posted - 02/08/2017 :  08:20:03  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
I'll try to get to it this evening.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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wesgrady
Starting Member



USA
25 Posts

Posted - 02/08/2017 :  11:59:44  Show Profile  Reply with Quote
Thanks, Padraic. I would guess it isn't a happy time for Forumco if no-one can create a new forum......
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Admin
ForumCo Administrator



Éire
4013 Posts

Posted - 02/09/2017 :  04:16:48  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Should be fixed now. Let me know if the confirmation email is not received.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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wesgrady
Starting Member



USA
25 Posts

Posted - 02/09/2017 :  06:00:26  Show Profile  Reply with Quote
No, sorry. Trying to create a forum and we get:

500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.
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Admin
ForumCo Administrator



Éire
4013 Posts

Posted - 02/09/2017 :  06:42:52  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Try here - You must be logged in to see this link.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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wesgrady
Starting Member



USA
25 Posts

Posted - 02/09/2017 :  19:18:45  Show Profile  Reply with Quote
OK, we got it started. The main link at the forumco.com site is still not working, however.
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Admin
ForumCo Administrator



Éire
4013 Posts

Posted - 02/10/2017 :  04:15:25  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
It's not possible to signup for a paid forum at the moment.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
Go to Top of Page
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