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wesgrady
Starting Member


USA
41 Posts

Posted - 03/03/2018 :  07:00:16  Show Profile  Reply with Quote
For several days now, our board (schhresidents.forumco.com) has been very, very slow, and I see that the support forums are having the same issue. Can you kick it into high gear, please...

Thank you as always,

Wes

RUlmer
Moderator



USA
397 Posts

Posted - 03/03/2018 :  09:52:45  Show Profile Send RUlmer a Private Message  Reply with Quote
It appears to be through out the entire ForumCo web service. I'm not aware of Admin running any maintenance. Maybe Admin will (or is) working on this problem.
It takes a long time to connect to ForumCo; something must be going on with the server they use.
Sorry Wes, it's all above my powers to fix this. But I post this so Admin will know the problem is not just with your forum.

Ron
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Admin
ForumCo Administrator



…ire
4060 Posts

Posted - 03/04/2018 :  15:20:24  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
I restarted the server. Seems like it's back to normal.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Admin
ForumCo Administrator



…ire
4060 Posts

Posted - 03/05/2018 :  03:45:38  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
When I get a chance I will delete some unused forums. That should help.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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RUlmer
Moderator



USA
397 Posts

Posted - 03/05/2018 :  09:05:07  Show Profile Send RUlmer a Private Message  Reply with Quote
It seems to have helped. Thank you (very much), Padraic
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Admin
ForumCo Administrator



…ire
4060 Posts

Posted - 03/06/2018 :  04:20:47  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
Still slow at times. I think it may be Google indexing the forums. I have reduced their crawl rate in their Search Console so hopefully that will help.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Admin
ForumCo Administrator



…ire
4060 Posts

Posted - 03/06/2018 :  06:21:48  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
I think there might be something else up so I'm monitoring traffic.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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RUlmer
Moderator



USA
397 Posts

Posted - 03/06/2018 :  12:39:44  Show Profile Send RUlmer a Private Message  Reply with Quote
Yes, the page loading is back to taking way to long to connect (sometimes over a half of a minute or more).
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Admin
ForumCo Administrator



…ire
4060 Posts

Posted - 03/06/2018 :  19:25:04  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
For the time being I have set the webserver to recycle every hour. That could also help.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Admin
ForumCo Administrator



…ire
4060 Posts

Posted - 03/08/2018 :  04:02:27  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
How has it been, since? Rulmer, what is your forum url?

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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RUlmer
Moderator



USA
397 Posts

Posted - 03/08/2018 :  08:45:05  Show Profile Send RUlmer a Private Message  Reply with Quote
Padraic,
I just checked into the forum a few minutes ago; the pages are now loading almost instantly. Yesterday, when I checked it they were still a little slow, but better than when the problem first begin.
As of now, I donít see how it can get any faster or better than it is this morning.
Thanks for your work on this.
P.S.
Iíll PM you my forum info.
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Admin
ForumCo Administrator



…ire
4060 Posts

Posted - 04/24/2018 :  18:48:39  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
One of the disks on the server has a problem. Moved all of the databases and it seems to be better.

I will monitor the server closely for the next few days.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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Admin
ForumCo Administrator



…ire
4060 Posts

Posted - 04/30/2018 :  18:05:50  Show Profile  Visit Admin's Homepage  Send Admin an ICQ Message  Send Admin a Yahoo! Message Send Admin a Private Message  Reply with Quote
I made some configuration changes a few days ago and they seem to have worked.

Padraic,

ForumCo Support
www.forumco.com

Helpdesk Knowledgebase Rate ForumCo @ Hotscripts Rate ForumCo @ Cgi-Resources
Please provide:
* error messages * direct link to your forum * any possibly helpful information.
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